Privacy Policy summary
Your privacy is our priority at lirenthovia
Introduction to our privacy policy
lirenthovia values your privacy and is fully committed to protecting your personal information in accordance with Australian law.
This policy explains how we collect, use, and store your data when you use our services or visit lirenthovia.com.
Information we collect from you
We collect personal information directly from you and automatically through your use of our website.
Personal data you provide directly
- • Contact details such as your name, email address, and phone number.
- • Information you share in consultations and communications with our team.
- • Payment details only for processing your subscription.
- • Any messages or feedback you send through our contact forms.
- • Appointment preferences and scheduling details.
Data collected automatically
- • Device type, browser, and operating system used to access our website.
- • IP address and general location for security purposes.
- • Usage statistics such as pages visited and time spent on site.
- • Cookie and analytics data to improve site functionality.
- • Interactions with our email communications and newsletters.
How we use your information
Your information is used to deliver, improve, and secure our services, and to communicate with you.
- • Setting up and managing your subscription account.
- • Providing professional consultations and support.
- • Improving our website and service offerings.
- • Ensuring security and compliance with laws.
- • Responding to your requests and questions.
- • Sending you important updates and information.
- • Carrying out internal analytics and reporting.
Our commitment: We safeguard your data through technical, organisational, and legal measures. Your privacy is central to our approach at all times.
When we share your data
Your data is only shared with trusted third parties when required by law or for essential service delivery.
Service providers we use
We work with vetted service providers who must comply with strict privacy and security standards.
Legal obligations
We disclose your data only when required by applicable Australian law or regulation.
Anonymous statistics
We may share aggregated, anonymised data for analysis or reporting purposes.
Your privacy rights
You have rights to access, correct, or delete your data, and to withdraw consent at any time.
- • Right to access your personal information at any time.
- • Right to request corrections to your data.
- • Right to ask for deletion of your data.
- • Right to receive your data in a portable format.
- • Right to object to certain data uses.
- • Right to request limits on data processing.
Contact us if you wish to exercise any of these rights or have questions about your personal data.
How we protect your data
We use technical and organisational safeguards to keep your information secure and confidential.
Technical security measures
- • Encryption of data in transit and at rest.
- • Regular security audits and vulnerability checks.
- • Secure access controls and authentication protocols.
- • Ongoing monitoring of security systems.
Organisational security practices
- • Staff training in privacy and security.
- • Access limited to authorised personnel only.
- • Incident response and breach notification procedures.
- • Regular policy reviews and updates.
Data storage and retention
We retain your data only as long as necessary to fulfil our obligations and as required by law.
- • Account information kept for active subscriptions.
- • Consultation notes retained as needed for support.
- • Messages stored for reference and compliance.
- • Billing data kept for required statutory periods.
- • Marketing consent preferences saved for compliance.
You can request deletion of your data at any time.
International transfers of data
If we transfer your data outside Australia, we use safeguards to protect your information.
- • Only work with trusted international providers.
- • Ensure data is transferred securely using encryption.
- • Require contractual commitments to privacy standards.
- • Limit transfers to essential service needs only.
Cookies and tracking technologies
We use cookies and similar tools to enhance your experience and analyse site usage. See our Cookie Policy for details.
Types of cookies we use
- • Enable core site functionality and security.
- • Help measure site usage and performance.
- • Remember your preferences and choices.
- • Improve website features and usability.
You can adjust cookie settings or opt out at any time.
Privacy Policy changes
We may update this Privacy Policy. We will notify you of significant changes via our website or email.
- • Website banner announcing updates.
- • Direct email for material changes.
- • Updated policy posted on lirenthovia.com.
- • Clear date of last revision displayed.
Please review this policy periodically for updates.
Contact about privacy
For privacy questions or requests, use the contact details below.
lirenthovia
125 Stirling Street, Perth, WA 6000 Australia
Phone: +61 3 7287 7694
Email: content@lirenthovia.com
Last updated: September 6, 2025
Effective from: September 6, 2025